Payment Methods

Effective Date: October 12, 2026

Paying at Crabbily should take under a minute and hold no surprises. Here is exactly what we accept, how the money is handled, and what to do if a payment will not go through.

What we accept

• Shop Pay
• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Elo
• JCB
• UnionPay

The options live at checkout, and what you see there is what is available on your order.

How your details are protected

Checkout runs over SSL/TLS encryption, so the data travelling between your browser and our store is scrambled in transit. Payment itself is processed by Shopify Payments, which operates to PCI-DSS standards. We never see or keep your full card number: it does not touch our servers and it is not stored anywhere in our systems.

Prices, tax and when you are charged

Every price on the site is in US Dollars (USD). Before you confirm anything, the checkout shows the full total: the product price plus any applicable sales tax. There are no handling fees, no surcharges and no costs added after the fact. Your card is charged when the order is placed, and standard shipping is free within the United States with no minimum.

After you pay

A confirmation email lands within a few minutes of a successful payment. If it has not arrived, look in your spam or junk folder first, since order mail is a common casualty of filters. If it is genuinely missing, write to support@crabbily.com and we will confirm the order from our side.

If a payment is declined

• Check the billing address and card details against what your bank has on file.
• Confirm there are sufficient funds available.
• Check whether your bank or card issuer has placed a restriction or a security hold on the transaction.
• Try one of the other methods listed above.

If it still fails, your bank can usually tell you why in seconds. We are happy to help from our end too.

Billing questions

Email support@crabbily.com or call +1 (573) 353-3733 during Monday-Saturday, 9:00 AM - 6:00 PM CT.